Introduction

At Neural Horizon, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using our website, you agree to the terms of this policy.

Data Collection

We may collect the following types of personal and non-personal data:

  • Personal identification information (name, email address, phone number, company name)
  • Usage data (pages visited, time spent, click behavior)
  • Device and browser information (IP address, operating system, browser type)
  • Information provided via forms, surveys, or quizzes

Data may be collected through direct input, automated tracking technologies (cookies and analytics), or third-party integrations.

Data Usage

We use collected data to:

  • Provide and improve our services, including AI recommendations and consultation offerings
  • Respond to inquiries and customer service requests
  • Send promotional communications and updates, when consent is given
  • Analyze site usage and improve overall user experience
  • Comply with legal obligations and regulatory requirements

Cookies & Tracking

Neural Horizon uses cookies and related technologies to enhance your browsing experience. Cookies may store preferences, enable functionality, and collect usage statistics.

Types of cookies we use include:

  • Essential cookies – necessary for website functionality
  • Analytics cookies – used to understand how users interact with the site
  • Marketing cookies – used for targeted advertising and retargeting

You can manage your cookie preferences via our Cookie Settings or through your browser settings.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL encryption for data transmission
  • Firewall protection and secure server infrastructure
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments

User Rights

As an individual under Australian law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated data
  • Withdraw consent or object to certain types of processing
  • Request deletion of your personal data (subject to legal obligations)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Neural Horizon does not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, we will take steps to delete it promptly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with a revised effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@neuralhorizon.ai
  • Phone: +61 2 3456 7890
  • Mail:15 Innovation Crescent, Sydney, NSW 2000, Australia

For more information, refer to our Terms of Service.