Privacy Policy
Effective Date: 1 January 2024
Introduction
At Neural Horizon, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using our website, you agree to the terms of this policy.
Data Collection
We may collect the following types of personal and non-personal data:
- Personal identification information (name, email address, phone number, company name)
- Usage data (pages visited, time spent, click behavior)
- Device and browser information (IP address, operating system, browser type)
- Information provided via forms, surveys, or quizzes
Data may be collected through direct input, automated tracking technologies (cookies and analytics), or third-party integrations.
Data Usage
We use collected data to:
- Provide and improve our services, including AI recommendations and consultation offerings
- Respond to inquiries and customer service requests
- Send promotional communications and updates, when consent is given
- Analyze site usage and improve overall user experience
- Comply with legal obligations and regulatory requirements
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
- SSL encryption for data transmission
- Firewall protection and secure server infrastructure
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
User Rights
As an individual under Australian law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated data
- Withdraw consent or object to certain types of processing
- Request deletion of your personal data (subject to legal obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided below.
Third‑Party Links
Our website may contain links to third-party websites, services, or tools. Please be aware that we are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before engaging with them.
Children’s Privacy
Neural Horizon does not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, we will take steps to delete it promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with a revised effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: info@neuralhorizon.ai
- Phone: +61 2 3456 7890
- Mail:15 Innovation Crescent, Sydney, NSW 2000, Australia
For more information, refer to our Terms of Service.